Leave no money on the table

Whatever happened to Joyce who used to do business with us? No, she didn’t die. She just quit doing business with us.

Why? Did we do something wrong?

No. Joyce decided she could afford to advertise on TV based on the business our advertising had brought her.

We need to reactivate Joyce and other of our lost or inactive customers.

Go through your customer list. Highlight the people who have not bought in the past 3 years. Send them a postcard. Text them. Email them. Send them your weekly blog. Call them. Find out how they are doing.

Our friend Ruth King recommends you write or call with a message that says:

“Thank you for your past business. I was concerned because we haven’t taken care of your _____ in the past few years. What can we do to help you in you again?”

Be prepared to find out that they thought you went out of business because they haven’t heard from you. And they will tell you what it will take to help them again.

One of Ruth King’s clients sent 100 “we want you back” postcards. Cost: $50. Got back 3 clients and a $10,000 job. The postcard paid for itself many times over.

The cheapest way to grow your business is to reactivate your lost customers. Set aside a single hour a week to call them.

We share such field-tested strategies in our “Killer Secrets of Successful Entrepreneurs.” For a $20 personally autographed copy, email JerryBellune@yahoo.com.

Next: Your vision for your business

Copyright 2020, The Bellune Co., Inc.

Early Christmas gift – make it their idea

When our friend Mac Toole was serving as a SC lawmaker, he had a wise strategy.
He would set out to convince one of the top leaders to introduce a bill his constituents wanted. It was easier to convince one leader than 123 other legislators. 
The leader would get the credit, Mac’s constituents would get what they wanted and everyone was happy. You can get a lot done in life if you don’t hog the credit.
I learned that early in peddling Watkins Products door to door in college to keep gas in my car. My best selling product was a lemon pie filling that was out of this world. My mother used it all the time. 
She said it cut a half hour off the time it took her to make lemon pie – and it tasted like she made it from scratch.
When I called on the ladies of the houses in my territory, I would ask if their families liked lemon pie. 99% said yes.
I would tell them how fast and easy it was for my mother to make lemon pie. 
I would offer them a bottle with the guarantee that if they didn’t like it, they would get their money back. It then became their idea that the lemon pie recipe was theirs. I used it to open doors and sell them other household products.
Always let your prospects think that whatever they buy was their idea.
PS. All of us at our little newspapers wish you and yours the happiest of holidays and the best in the new year.

Next: Take care of the pennies in 2021.

How to get high email open rates

Have you heard marketers or bloggers brag about the high number of addresses on their email lists? A blogger said he had more than 5 million. Wonder how many actually open his emails? What does it cost to mail to thousands of addresses that don’t open his messages?

A good open rate for your emails is only 15%. In other words, 85% of the people you email don’t bother opening them.

This should be a concern. The more email addresses on your list, the more Constant Contact, Mail Chimp or whatever service you use will cost. You’re paying to mail to people who don’t want your email.

To keep our open rates high, our tech whiz Katie Ritchie segments and prunes our lists to keep our costs down and avoid emailing to those who don’t open them.

The more dead weight Katie deletes, the higher open rate we get because we reach those who want our information.

Our weekly Writing Tips have a super high 45% open rate because those specifically asked to get those emails.

Now some hurried readers may skip your email this time but open it at least half the time. Hang on to them. Just delete those totally non-opening addresses.

We share such field-tested strategies in our free CD “Why Advertising Fails & What You Can Do About It.”  For details, email JerryBellune@yahoo.com.

Next: Is your cash managing you?

Copyright 2020, The Bellune Co., Inc.

Become a Master of Gratitude

Can you attract more business without it costing you a dime? Absurd, you say.

No, it’s simple, says our friend Ruth King. Show gratitude. Say thank you. Appreciate your customers and your employees.

When customers complain, you can disarm them by thanking them sincerely for letting you know. It will shift the conversation from problem to solution. 

Lori Saitz is a master of gratitude. It has changed her business and her life. She now does gratitude meditations for people and companies (customizedmeditation.com).

Lori says it takes little time to say thank you, send an email and show you appreciate your customers and their business.

Scientific research shows gratitude changes your biochemistry. Feeling grateful helps your brain produce more serotonin and dopamine, the feel-good chemicals. 

What happens to us and how we react makes it good or bad in our minds. It is our reaction that makes us emotional. 

We can’t think rationally or make good decisions when we are emotional.

Ruth King’s new book, Profit or Wealth? – is $14.95 on Amazon. Email her at rking@ontheribbon.com for her free newsletter.

We share other field-tested strategies in our free CD “Why Advertising Fails & What You Can Do About It.” For details, email JerryBellune@yahoo.com.

Next: Raise your email open rates.

Copyright 2020, The Bellune Co., Inc.

The power of relentless rehearsal

When our friend Michael Aun won the Toastmasters International World Championship of Public Speaking he had rehearsed his speech to family, friends and his dog,

Author Rick Houcek has given more than 690 live, paid speeches and workshops worldwide. He’s never walked on stage without rehearsing in his hotel room, in the cab, in the empty auditorium the day before. He walks the stage, checks lines of sight from every seat, practices projecting his voice to the back row.

Is he nervous? Never. He’s juiced.

Actors trudge through weeks of rehearsals. They don’t read the script once and wing it. They rehearse relentlessly. 

Singers and dancers do, the same.

Professional athletes hold 5 full days of live practices before games.

The U.S. military special forces are the best in the world due to endless, rigorous, daily training they endure to be ready.

Top salespeople script their pitch, then practice at home, in their cars, in waiting rooms before entering a prospect’s office.

Olympic athletes train for 4 years to be ready for their one moment of glory in some events lasting only a few seconds.

We share such field-tested strategies in our digital book, “Uncover Your Inner Sales Genius”. For  $10 copy for only $1.99, email JerryBellune@yahoo.com.

Next: Attract your  ideal prospects

Covid-19 opens doors to new opportunities

Stephanie Hall is a genius at diversifying her business strategies in this pandemic.

Before covid-19 halted her event rental business, she launched a luxury brand of hand-blown colored glass cake stands and stemware. The vintage-style pieces are original designs made at a 100-year-old glass-making company in Poland. 

She marketed her new products on social media to influencers, sending them samples. With more people at home and surfing social media, her colored glass got a boost.

She had a 2nd surge of business in June thanks to social media bringing attention to black-owned businesses. In 2 weeks, her Instagram account doubled from 23,400 to 51,500 followers. She turned off her Instagram advertising and has been working round the clock to respond to retailers interested in selling her products.

The boost in business allowed her to keep her employees working at packaging and shipping orders for colored glass.

Hall, a former corporate tax attorney, is looking for her next business opportunity –renting lush, silk flowers to brides. Being able to pivot quickly with a diversified business portfolio is a sound business strategy,.

We share such field-tested ideas in “Million Dollar Strategies of Maverick Entrepreneurs.” For an autographed copy of the $20 book, email JerryBellune@yahoo.com.

Next: How to build your self-confidence

Copyright 2020, The Bellune Co., Inc.

Your best covid-19 business strategy

I’ll never forget the salesman who ended his presentation by asking for the names of 3 people who might use his products. 

I told him he should be ashamed of such tactics. I wouldn’t buy nor refer anyone.

Referrals are always vital, particularly during covid-19. Think about the last time you referred someone to a company whose products you used. 

  • Was it an active referral? 
  • Were you thanked for the referral? 
  • What did you receive for the referral? 
  • Did you feel appreciated? 
  • Have you provided multiple referrals? 

Our friend Ruth King defines active referrals as those you make because you were encouraged to do it – but only after it is clear that you are a loyal customer who sees their offers would benefit your friends. 

Ruth says active referrals:

  • Build a loyal customer base at lower acquisition costs.
  • Referrals are open to buying from you and are less price sensitive.
  • Customers who refer show they trust you for taking care of them.

Do business with your customers and make referrals to them. That gives them reason to reciprocate.

We share such ideas in “Uncover Your Inner Sales Genius.” For a complimentary copy go to JerryBellune.net

Next: The Rubber Duck Strategy

Copyright 2020, The Bellune Co., Inc.

Use covid-19 to strengthen your team

Retired university professor Preston Hardy wrote us the other day with the story of a boy in rural Ohio who became the first human survivor of rabies. 

His doctor lacked the training to deal with such a devastating infection where everyone else had failed. Instead of treating his young patient for rabies, which he did not know how to do, the country doctor treated each symptom as it appeared. 

He knew how to treat a patient with high fever, or one experiencing kidney failure or one who had swollen limbs. 

The tireless doctor treated each symptom that arose. Finally there were no more symptoms. You don’t actually have to “cure rabies,” to cure rabies.

A crisis like we’re experiencing is a great time to use the doctor’s example for team building. A series of short-range goals can help unite your employees while demonstrating to all of them that an overwhelming catastrophe does not have to be overcome all at once. It is more effectively dealt with in small steps. An added advantage of team building is enhanced productivity.

We share such field-tested ideas in “Million Dollar Strategies of Maverick Entrepreneurs.” For a $10 copy of the $20 book, email JerryBellune@yahoo.com.

Next: How to survive covid-19 nonsense.

Copyright 2020, The Bellune Co., Inc.

Build greater loyalty in a pandemic

Churches, civic and networking groups, book and garden clubs share a secret many business owners ignore at their peril.

Which of these 2 customer groups would you prefer: Transitionals who only buy when you offer steep discounts or relationals who come back to you no matter what?

You’re right. Relationals mean success.

And what more can you do to build greater relational loyalty? How about creating an exclusive club membership for them.

The clothing company, Evereve, has an exclusive membership option: 

If you order $100 or more worth of products while the store is closed, you’ll be automatically enrolled in its exclusive club, whose members get a 10% discount card.

This option is different than offering a basic gift card and encourages customer loyalty. If the customer decides to buy now, they’ll get a long-term reward. 

It helps you because customers are more likely to buy now and then keep coming back to enjoy that 10% discount.

Additionally, send club members a regular newsletter. In it provide valuable, useful information and teach them what more you can do for them.

We share such ideas in “Maverick Entrepreneurs’ Million Dollar Strategies.”  For a $20 personally autographed copy, contact us at 803-331-6695. 

Next: Team building in a pandemic.

Copyright 2020, The Bellune Co., Inc.

The crucial moments this crisis calls for you

The 2 most important days of your life, Mark Twain said, are the day you were born and the day you find out why.

You were born for specific purposes. 

Everything within you is geared for that. It should consume you with fire and fervor, says and ace copywriter John Carlton. 

If you are not pursuing that purpose, you will forever be unhappy. That unhappiness means you’ve wandered from your path.

If you stumble into the task, no matter how unprepared, you will fulfill a joyful purpose probably beyond your ability. But you’ll find our way by doing, Submit to your destiny, and get busy.

One hint: It is not the pursuit of money.

No. You are built for far nobler things. It may be much closer to home than you thought. Raising good children is a magnificent goal. Teaching is up there, too.

What you choose to do may involve more heat than you thought possible. The entrepreneur world is not for cowards.

Figure it out. Line up the challenges you will face and plot their obliteration starting today. Stop cowering in the corner

Step 1: Find your true purpose.

Step 2: Pursue it with all your heart.

Step 3: Keep a record of your progress.

For more on this, read “Your Life’s Great Purpose.” For a personally autographed copy of the $20 book for only $10, email JerryBellune@yahoo.com

Next: Turn problems into solutions

Copyright 2020, The Bellune Co., Inc.